Global Study Manager

The Role

Key Responsibilities

• Lead end-to-end vendor management across complex, multi-vendor studies (typically 10-20 vendors) - including selection, KOM facilitation, PO setup, ongoing oversight, invoice reconciliation, and all vendor-specific documentation
• Oversee global study delivery, managing international country teams and coordinating with local operations to ensure consistent execution to time, cost, and quality
• Contribute to the preparation and maintenance of key study documents including ICFs, master Clinical Study Agreements, and Trial Master File content
• Proactively identify, escalate, and manage risks and issues, developing and tracking mitigation and action plans throughout the study lifecycle
• Support budget management activities including external service provider invoice reconciliation
• Lead and contribute to internal and external meetings, including Investigators' and Monitors' meetings
• Liaise with Clinical Supply Chain and external providers to ensure timely supply of investigational product and study materials
• Ensure study inspection readiness at all times in accordance with ICH/GCP, SOPs, and applicable regulatory guidelines
• Manage and maintain productive cross-functional relationships with global-level stakeholders across internal functions and CRO partners

What We're Looking For

• Degree-level education in medical, biological sciences, or a discipline related to clinical research
• Minimum 3 years' experience in pharmaceutical or CRO environments
• Demonstrable hands-on vendor management experience spanning the full vendor lifecycle - from selection and set-up through to close-out
• Experience delivering global clinical studies, with oversight of countries and/or local study teams
• Strong cross-functional collaboration skills and the ability to work effectively with global stakeholders
• Confident escalation management - able to push back, manage competing priorities, and drive accountability across a complex team
• Excellent knowledge of ICH/GCP and international clinical trial regulations
• Strong project management skills with a track record of delivering to timelines and quality standards
• Excellent written and verbal English communication

• Advanced degree
• Experience across all phases of the clinical study lifecycle
• Knowledge of GXP frameworks beyond GCP (GMP/GLP)
• Familiarity with AI tools used in clinical operations contexts

Location and Working Arrangements